Effective date: 13 July 2026

Terms of Service

These Terms of Service govern the use of the TK House Pilates Pilates membership and booking system, including the LINE LIFF customer interface, admin panel, attendance tools, Google Calendar integration, and transactional email features.

Service Description

The system allows studio members to register, view package and credit information, book available private Pilates classes, view booking history, and request or perform permitted cancellations. Studio staff may manage members, packages, class availability, bookings, attendance, and system settings.

Member Responsibilities

• Members must provide accurate registration information, including name, phone number, and email address.
• Members are responsible for reviewing booking details before confirming a class.
• Members must follow studio policies, package validity rules, cancellation rules, and safety instructions.
• Members should contact the studio directly for urgent cancellation or booking issues.

Bookings, Cancellations, and Attendance

Bookings are subject to class availability and active package credits. Cancellation rules and minimum notice periods are configured by the studio. If a member cannot cancel through the system, they must contact the studio directly. Attendance status may be updated by authorized teachers or staff.

Google Calendar and Email

The system connects to the studio's Google account to manage class calendar events and send transactional emails through Gmail API. Emails may include booking confirmations, booking cancellations, and registration documents. These integrations are used only to operate the studio booking service.

LINE LIFF

The customer interface may run inside LINE LIFF. The system uses LINE profile information only to identify and connect the member's LINE account with their booking account.

Service Availability

The studio aims to keep the system available, but access may be interrupted due to maintenance, hosting issues, third-party service issues, internet connectivity, or other operational reasons.

Limitation of Liability

To the maximum extent permitted by law, TK House Pilates is not responsible for indirect, incidental, or consequential damages arising from use of the booking system. Pilates participation involves physical activity, and members are responsible for their own health condition and for following instructor guidance.

Changes to These Terms

The studio may update these Terms of Service from time to time. Continued use of the system after changes are posted means the user accepts the updated terms.

Contact

For questions about these terms, please contact TK House Pilates at tkpilatesstudio@gmail.com.

Related: Privacy Policy